Dear Client,
Thank you for your continued participation in the Loyalty Program, we would like to inform you that the Loyalty Program and its points will only be valid until January 31, 2025. The methods for earning loyalty points will be gradually phased out starting September 1, 2024.
Please take note of the times specified below (Beijing time):
September 1, 2024, 00:00: Points will no longer be earned for deposit.
October 1, 2024, 00:00: Points will no longer be earned for trading and referral.
January 31, 2025, 23:59: The Loyalty Program will be terminated, unused points will expire.
As the points will expire on January 31, 2025, please ensure to redeem any remaining points before this date (redemption link). Unused points will be automatically cleared by the system, and no exceptions will be made. The processing time for gift redemption is approximately 8 weeks as usual and it may be extended due to holidays. Please remember to provide your full name, phone number, and delivery address to facilitate this process.
We sincerely appreciate your support, and we will continue to work hard to introduce a different variety of promotions! Should you have any questions, please do not hesitate to reach out to us using the contact methods provided below.
Live Chat: Click here
Hotline: (+86) 4008 422 808
Email: cs@emxpro.com
Sincerely,
EMPEROR Xro